
Words: 77
Average Length: 4.86
Some time back, I passed a frustrating morning trying to get through to a live person at various institutions, each of which robotically reassured me of my valued status. A couple of hours later I figured out a way to create a puzzle around the statement beginning at 20 Across. (I don’t believe the statement generally is true, but if it is, why does it keep happening?) Any way, I hope you solve this in less time than you normally have to wait on hold.






